Privacy Policy

This privacy policy explains how Wesco Domestic Gas ("we", "us", "our") collects, uses and protects your personal information when you contact us or use this website. We are committed to protecting your privacy and complying with the UK GDPR and the Data Protection Act 2018.

Who we are

Wesco Domestic Gas is a Gas Safe registered domestic gas and boiler service business based at Norton Fitzwarren, Taunton, TA2 6PF. For any privacy questions, contact us at info@wescodomesticgas.co.uk or on 07879 679574. We are the data controller for the information described in this policy.

What information we collect

• Contact form details: your name, phone number, email address (if provided) and the content of your message.
• Communications: records of correspondence when you call, email or message us.
• Technical data: basic, anonymised usage data collected by our hosting provider such as pages requested — used to keep the site secure and running.

How we use your information

• To respond to your enquiry and provide a quote.
• To arrange and carry out the services you request.
• To keep records for our legitimate business, insurance and legal obligations (for example, gas safety records).

Our lawful bases for processing are your consent (when you submit the contact form), the performance of a contract for services, and our legitimate interests in running the business.

Cookies and tracking

This website does not use advertising or third-party tracking cookies. We do not sell your data. The site is hosted by our web hosting provider, which may process limited technical request data to deliver and secure the site. If we introduce optional analytics in future, we will update this policy and, where required, ask for your consent.

Who we share your information with

We do not sell or rent your personal data. We only share information where necessary to deliver our service or meet legal obligations — for example, with our email provider to receive contact form messages, or with regulators where legally required. Our service providers act on our instructions and are bound to protect your data.

How long we keep your information

We keep enquiry details only as long as needed to deal with your request and for our legitimate business and legal purposes. Gas safety and job records are retained in line with industry and legal requirements. When no longer needed, data is securely deleted.

Your rights

Under UK data protection law you have the right to access, correct, delete or restrict the use of your personal data, and to object to processing or withdraw consent at any time. To exercise any of these rights, contact us at info@wescodomesticgas.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

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